Return Policy

Thank you for choosing FansTradingCards as your collection contributor.

*All buyers' funds will be protected and processed by PAYPAL.

Return Policy

For item returns, we offer a 100% refund or free replacement under the following conditions:

  1. The package was lost by either the international or the local shipping carrier in the destination country.
  2. The package was seized by the Customs for any reason and notified of no clearance.
  3. Items were received in damaged condition:
    • major border wear (more than 7 spots or any spot longer than 5 mm)
    • scratching or scuffing (longer than 2 cm)
    • bends
    • tears
    • splitting
    • foreign substances such as food or liquid
    • Other damages that impact the integrity of the card
  4. Refund requests should be sent to FansTradingCards through Live Chat/Email/Facebook Messenger/Wechat/Reddit Direct Message within 3 days after the Package is delivered. 
  5. We strongly recommend that buyers keep a photo/video record of the box opening for the refund request. We will take care of that within 24 hrs. It will take up to 7 business days for PayPal to process the refund back to the payment source. 

For Item returns, we offer an itemized refund after receiving the item back (shipping cost on the buyer) without conditions:

  • major border wear (more than 7 spots or any spot longer than 5 mm)
  • scratching or scuffing (longer than 2 cm)
  • bends
  • tears
  • splitting
  • foreign substances such as food or liquid
  • other damage that impacts the integrity of the card
  • Refund requests should be sent to FansTradingCards through Live Chat/Email/Facebook Messenger/Wechat/Reddit Direct Message within 3 days after the Package is delivered.
  • We strongly recommend that buyers keep a photo/video record of the box opening for the refund request. We will take care of that within 24 hrs. It will take up to 7 business days for PayPal to process the refund back to the payment source. 

Order Cancellation Policy

For orders that have been processed by the warehouse but not yet shipped, we offer a full refund (100%) for the first order cancellation. However, for any cancellation requests made after the first order, a 2% transaction fee will be deducted from the refund amount.

FansTradingCards.com